Returns Policy

Return Merchandise Policies

  • All returned merchandise must be accompanied by a Return Merchandise Authorization (RMA) number. Please contact us to request a RMA number. RMA numbers must be obtained within 15 days from the date of delivery.

Defective / Incorrect Merchandise

  • May be returned anytime for credit or exchange after obtaining a RMA number.
  • If you received incorrect or damaged merchandise, please contact us right away so we can help fix the issue.

Non-Defective Merchandise

  • Sorry, we cannot accept general returns on any food items.  These are edible / perishable items and cannot be resold after a return.  This policy is in place for your safety and peace of mind.

Returns Procedure:

  • Call us at and request a Return Merchandise Authorization (RMA) number. We will need the following information:
  • Reason for return. If defective, describe specifically what is wrong.
  • Merchandise should be packaged in such a way as to protect the product and its packaging.
  • Clearly mark the RMA number on the outside of the shipping box.